Raise payment rates and increase debt collection productivity
Scorto™ Ample Collection is an easy-to-use, simple and nonetheless robust solution for automating debt management processes.
The system segments clients according to their level of insolvency to differentiate collection procedures and maximize recovery rates.
Scorto™ Ample Collection also provides the users with the key feature of automatic monitoring the statuses of a loan case and routing the case from one stage to another. The system automatically monitors the status of loan cases and repayment of loans and subsequently reassigns the case to the corresponding agent. The monitoring and reassignment of cases between departments as well as the routing of cases to appropriate stages is performed in strict accordance with rules and business processes defined in Scorto™ Ample Collection.
Using the provided tools for visual modeling, agents from banks, credit organizations or collection agencies can modify predefined business processes and rules or create customized workflows and algorithms for processing loan cases.
These features enable financial institutions to organize debt management processes more effectively, thus ensuring higher quality and success. For banks and credit organizations this means faster processing of past-due payment portfolio, better repayment performance on loans and past-due amounts, and significant decrease in expenses on maintaining and supporting the system.